We make holistic healthcare solutions accessible to everyone.
We are India’s leading HealthTech, and InsurTech company focused on administering health benefits across employers, retail members, and public health schemes. We consistently strive to drive innovation and participate in such initiatives, to lower health care costs.
Our Health Benefits Administration model delivers the tools necessary for a health plan to succeed, whether it’s our modular claims management system, our technology that unveils data to make crucial decisions, or our service solutions built around the voice of the customer. In short, our goal is to link our success to that of our members.
Our claims analysis blends talent and technology to help our members defy national claim cost inflation trends. We complement internal processing with advanced surveillance software, and once a claim is identified for potential savings, certified medical specialists work through the claim to find cost-saving solutions.
Often benefits managers point to their provider network discounts as proof of their ability to help grow the bottom line, or others will boast of a smaller administration fee. At Medi Assist, our comprehensive approach to benefits management ensures our members have a positive experience while helping businesses and members keep health care costs low.
Our Footprint
Awards & Recognition
India’s Best TPA by Asia’s Insurance Awards, 2020
We were awarded India’s Best Third Party Administrator by Asia’s Insurance Awards, hosted by Insurance Alertss in December 2020.
Top 14 Healthiest Workplaces in India by Arogya World
Arogya World recognized our offices spaces to be one of the Top 14 Healthiest Workplaces in the country in the latter part of 2020.
Best HR strategy in line with Business by Karnataka Best Employer Brand Awards, 2020
We were identified as the comapny with the Best HR Strategy in line with our Business goals by Karnataka Best Employer Awards, 2020. in the year 2020.
Board of Directors
Dr. Vikram Jit Singh Chhatwal
Executive Chairman and Whole Time Director
Satish Gidugu
Chief Executive Officer and Whole Time Director
Himani Kapadia
Independent Director
Dr. Ritu Anand
Independent Director
Anil Chanana
Independent Director
Ananda Mukerji
Independent Director
G Srinivasan
Independent Director
Vishal Gupta
Nominee Non-executive Director
Gaurav Sharma
Nominee Non-executive Director
Group Companies
Mayfair We Care
In November 2022, Medi Assist Healthcare Services Ltd acquired a majority stake in Mayfair We Care (Mayfair), a UK-based healthcare-focused administration service provider with a presence across the world. The partnership will allow Medi Assist to expand offerings for its customers beyond India and provide global access to medical benefits and health plan administration. Additionally, customers of both organizations can now avail integrated services globally through a combined platform, with one of the largest global healthcare networks.
Marquee Shareholders
Bessemer Venture Partners
Global investment firm
Investcorp
Marquee Accounts serviced
21 insurers use our provider network (as of 31st December, 2020)
Our Motto
“Every Employee A Partner,
Every
Customer A Commitment”
A business is nothing without defined values that inspire each one of us every day. Our core values help us live up to that motto every day so our employees, partners & customers always get the best from us.
Our Vision
Our Mission
Core Values
Honesty, Integrity & Respect
Positive Environment
Customer Driven
Testimonials
The technology that Medi Assist partnered with us to build allows healthcare providers within the IHX eco-system to work collaboratively to manage a hospital’s revenue cycle, billing and settlement with third party payer systems. Our AI/ML collaboration with Medi Assist allowed us to deliver faster, accurate and superior outcomes.
Our partnership with Medi Assist eliminates cost of suboptimal therapies that can result in loss of life or organ(s) or reduced quality of life and productivity in people detected with Cancer. Our partnership focuses on evidence-based expert recommended treatments, be it sponsored by states or corporations.
We have a very deep relationship with Medi Assist. They helped us expand our domestic network in India by leaps. Since then, we’ve leveraged Medi Assist vast health insurance domain knowledge for core product development and customer experience as well.
At MediBuddy, we believe in community first and company second. We passionately believe in having partners that share the same values, and Medi Assist is one of those partners. Medi Assist helped us grow our competency, while being an exceptional strategic as well as execution partner.
We were exploring partners… Medi Assist really stood out because you guys had the right skills and resources that we needed as a digital-first company.
FAQs
As of 31st December, 2020, Medi Assist employed 2999 professionals.
Medi Assist is headquartered in Bengaluru and has a presence in over 45 cities in India.
The mailing address of Medi Assist’s registered office is:
Tower D, 4th Floor, IBC Knowledge Park, 4/1,
Bannerghatta Road, Bengaluru – 560029
Medi Assist follows a financial year that begins on April 1 and ends on March 31.
- Internal Auditors: Pricewaterhouse-Coopers Services LLP
- Statutory Auditors: MSKA & Associates, Chartered Accountants (FRN 105047W).
- Acquisition of DHS TPA in the year 2016
- Acquisition of Medicare TPA in the year 2018
- Acquisition of Mayfair We Care, a UK-based health benefits administrator in 2022